Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return for most products purchased from our store that are fulfilled by Amazon.
Returns for Products Fulfilled by Amazon (FBA):
- Amazon's Return Policy: Since your product is fulfilled by Amazon, all returns are subject to Amazon's return policy. You can review Amazon's detailed return policy here.
- Return Period: Most products can be returned within 30 days of delivery for a full refund, unless otherwise stated in the product listing.
- Condition of Return: Products must be returned in new, unused condition and in their original packaging.
- Return Process: To initiate a return, please visit Amazon's Return Center and follow the instructions provided. You can return items directly through Amazon's system and Amazon will handle the return process.
Exemptions:
- Some products may be non-returnable based on their nature, including digital goods, opened software, or items marked as final sale.
Refunds:
- Refund Processing: Once Amazon receives your returned product and confirms it meets the return criteria, your refund will be processed. Refunds will be issued to the original payment method.
Shipping Costs:
- Free Returns: If your item is damaged, defective, or incorrectly shipped, return shipping will be covered by Amazon.
- Customer-initiated Returns: If the return is due to customer preference (e.g., incorrect size, change of mind), return shipping may be the customer’s responsibility, as per Amazon's return policy.
Exchanges:
- At this time, Amazon processes refunds rather than exchanges. If you wish to exchange a product, you’ll need to return the original item and place a new order.
If you have any questions or need assistance, please feel free to contact us. We are happy to help guide you through the process.